Membership Terms
Membership Terms
1. Member Service Terms
- The term "Member" referred to in these Member Service Terms refers to those who have completed the membership application process set forth by this site and have been duly certified.
- By using the services of this website, you agree to and comply with the provisions of these Service Terms and Conditions and relevant legal regulations.
- This website reserves the right to review the qualifications of those who apply for membership and reserves the right to revoke the membership of those who have already become members.
- Any revisions to these Membership Terms and Conditions shall apply to all members. When this website revises these Service Terms and Conditions, such revisions shall be announced on the website.
2. Privacy Protection
We respect and protect your privacy in accordance with our "Terms of Service & Privacy Policy" (please refer to the "Terms of Service & Privacy Policy" clause).
3. Membership
- When using the membership services provided by this website, please use the account and password registered when you joined as a member.
- Members are responsible for the proper use and management of their accounts and password. Members shall be fully responsible for all actions and consequences arising from the use of their account and password to use this website's services, whether such actions are caused by the member or any other person.
- If a member loses their account and password or finds that they have been stolen by a third party without cause, they should immediately notify the website to report the loss. If the member fails to do so in a timely manner and this leads to the website's inability to effectively prevent or modify any damages, the member shall be fully responsible for all losses.
- After each use of this service, members should log out and close the window to ensure the protection of their membership rights.
- If a third party's account and password are stolen and used by a member, and as a result, the third party or our company is investigated or prosecuted by other third parties or government agencies, the third party member or our company shall have the right to request compensation for damages from the member, including but not limited to litigation costs, attorney's fees, and damage to reputation.
4. Member Registration Information
- Members must provide their own accurate, up-to-date, and complete registration information.
- Members' registration information must not contain any false or forged information, such as personal and credit card information. If such information is discovered, the Company reserves the right to refuse membership and may suspend or terminate the member's account. If the member violates the relevant laws of the Republic of China, the Company may take legal action.
- If there is a change in the member's basic information (such as address, telephone number, and other registration information), please update the relevant personal information periodically to ensure its correctness and completeness. If the information provided is incorrect or does not match, the website has the right to suspend or terminate the member's account and refuse them to continue using the service.
- Unless with the member's consent, the Company will not disclose any personal privacy information to third parties, except for the data sharing principle, etc. (Please refer to the "Privacy Policy" of this website for related regulations).
- Members must keep their passwords safe and confidential, and not disclose or provide their passwords to others. All actions taken under the same member ID number and password will be considered the actions of the member and the password holder.
- If members discover or suspect that a third party is using their member ID number or password, they should immediately notify the Company and take necessary preventive measures. However, this notification shall not be construed as the Company's responsibility or obligation to compensate or indemnify the member in any form.
5. User Behavior
- All of your behaviors in using this service must comply with relevant local or international laws and regulations. You are solely responsible for all of your actions as a user.
- You agree not to use this service for illegal purposes or in any unlawful manner, but rather to comply with relevant laws and regulations in Taiwan and international internet practices. You also guarantee not to engage in any behavior that infringes upon the rights of others or violates the law through the use of this service.
-
When using the membership services on this site, you must abide by the following restrictions:
- Do not damage the reputation of others or infringe upon intellectual property rights or other rights, including trademarks and copyrights.
- Do not use any language that violates public order or good morals, or contains other illegal content.
- Avoid using strong political or religious statements.
- Without the permission of this company, do not use this service or other resources provided by this website, including but not limited to graphic and textual databases, web design software, and other commercial transactions or solicitations of advertisers or sponsors.
- Other violations of the "Membership Service Terms" on this site.
6. Returns and Exchanges Guidelines
- Upon receiving the product, you will have a 7-day appreciation period. (Please note that this period is not for trial use. If you find any aspect unsatisfactory upon inspection, please refrain from opening or using the product.)
- Pursuant to Article 19, Paragraph 2 of the Consumer Protection Act, the following listed items are not eligible for returns or exchanges once unsealed, unless due to lack of content or unusability:
- Items susceptible to spoilage, with short shelf lives, or near expiration upon contract termination.
- Customized products as per consumer requests.
- Goods like newspapers, periodicals, magazines, and similar items.
- Audiovisual products or computer software unsealed by the consumer.
- Digital content not provided via tangible medium or online services completed upon provision with prior consumer consent, such as e-books, e-magazines, and VIP subscriptions.
- Personal hygiene products unsealed.
- Event tickets and international air passenger services.
7. Notes on Returns and Exchanges
- Please ensure the integrity of the original packaging when returning the product. Please return any accompanying gifts or accessories. The inability to restore the original condition might affect your return rights. Single-item returns by disassembling are not possible; the entire order must be returned.
- "EnergyOMNI VIP" digital e-book services, once reading access has been granted, cannot be refunded or returned.
- For certain products shipped and delivered by external vendors, returns and exchanges will be processed by the original vendor. The processing period may take approximately 14 business days (excluding holidays). We apologize for any inconvenience.
- For overseas orders wishing to exchange due to defects, please contact customer service first (Customer Service Contact Page: https://www.energy-omni.com/contact)。
- For returns and exchanges initiated due to member-related reasons, members need to arrange and bear the return shipping fee themselves. Postal fees for successful shipments will not be separately refunded. When selecting items, please confirm the product requirements before proceeding to checkout. Completing an order signifies member agreement with these terms.
- In case of discovering defects or missing accessories upon receiving the product, please contact the customer service center via email or phone within 3 days for exchange procedures.
- If a member's order does not qualify for free shipping due to the order amount falling below the standard, resulting in shipping fees being incurred, the shipping fee portion will not be refunded after the order is returned.
8. Exclusive Rights of the Company
- All software or content contained in this service, or linked to by this service, or provided by the advertisers or partners of the Company, are protected by copyright, proprietary rights, or other laws.
- When you transmit data to the service provided by the Company, you agree that this data is open to the public (accessible to anyone). You authorize and permit the Company to reproduce, modify, adapt, or use all or part of the content in any other form, and to use the content to create derivative works. The copyright of derivative works belongs to the Company.
- The Company agrees that, except as provided in these Terms of Use, your data and derivative works will not be illegally transferred for other direct profit-making purposes or to infringe upon your rights, except for use on this website and related media owned by the Company.
- All advertisements and promotional messages appearing on any webpage are owned and operated by the Company, and users may not use any of the information without the prior consent of the Company.
- Members agree and authorize the website to provide their required member information to partner companies (third parties) within the agreed scope for the purpose of providing personalized or related value-added services. If the member does not agree to include their information in the product or service list of partner companies (third parties), they can notify the website to delete their information from the list and forfeit their shopping discounts or rights outside of the website.
- For the purpose of providing marketing, market analysis, statistics or research, or personalized or value-added services to members, members agree that the Company or its strategic partners may record, store, and utilize the data and records generated or stored by members on this website, and can publicly use statistical data without disclosing individual data.
- Regarding the personal information provided by members, members agree that the website may collect, process, store, transmit, and use such data reasonably to provide users with other information or services, to generate member statistics, or to conduct investigations or marketing research related to online behavior.
9. Termination of Authorization
If your use of this service violates any laws or the terms of use or poses a risk to this website or the rights of third parties, the company reserves the right to immediately and without notice terminate your authorization to use this service, either temporarily or permanently.
10. Disclaimer
-
The website reserves the right to suspend or interrupt the provision of this service in the following circumstances:
- Replacement, upgrading, maintenance, or construction of related software or hardware equipment for this service.
- Sudden failure of electronic communication equipment.
- Natural disasters or other force majeure factors that render the website unable to provide the service.
- The company is not liable for any direct, indirect, or consequential damages, whether property-related or non-property-related, arising from your use of this service or the use of this service.
- Users are responsible for backing up any uploaded messages, texts, images, or other data. The company is not responsible for any complete or partial loss or damage to the content due to any original cause.
- The company does not guarantee or assume any responsibility for the purpose or results of using this service, nor does it guarantee the absence of defects or the ability to rectify any software related to this service.
- All comments, opinions, or actions made by you within this site are solely your own and do not represent the position of the company. The company does not guarantee the accuracy of any self-proclaimed identities by users.
- The company is not responsible for any threats, defamation, obscenity, or any other illegal activities occurring within or through this service, targeting you or any other person.
- The company bears no responsibility for any goods or services purchased or obtained through this service, or any disputes or claims that may arise. You should bear any risks associated with them and seek compensation directly from the product or service provider in accordance with the law. The company is completely unrelated and assumes no responsibility.
11. Amendment Rights
- When you start using this service, it indicates that you have fully read, understood, and agreed to accept the contents of these terms. The company has the right to modify and change the content of these terms at any time, without separately notifying members. It is recommended that you regularly review the terms of service. If you continue to use this service after the modification or change of these terms, it will be deemed that you have read, understood, and agreed to accept the modified or changed terms.
- The company has the right to temporarily or permanently modify or terminate the provision of this service to you, and you cannot claim any compensation as a result.
12. Protection of Intellectual Property Rights
- The software, programs, and all content on this website, including but not limited to works, images, files, information, data, website architecture, and web design, are protected by intellectual property rights owned by this website or other rights holders in accordance with the law, including but not limited to trademark rights, patent rights, copyright, trade secrets, and proprietary technology.
- No person shall use, modify, reproduce, publicly broadcast, adapt, distribute, publish, publicly disclose, reverse engineer, decompile, or disassemble the aforementioned software, programs, or website content without the prior written consent of this website or other rights holders in accordance with the law. If you want to quote or reproduce the aforementioned software, programs, or website content, you must obtain the prior written consent of this website or other rights holders in accordance with the law. In case of any violation, you shall be liable for damages to this website or other rights holders (including but not limited to litigation costs and attorney's fees).
13. Other Provisions
- The User Agreement of this website, including the disclaimers, constitutes part of these terms of use.
- Any disputes arising from the use of this service shall be subject to the jurisdiction of the Taichung District Court in Taiwan as the court of first instance.
- If your use of this service results in investigations or prosecutions by third parties or government authorities, the company has the right to seek damages from you, including but not limited to litigation costs, attorney fees, and reputational losses.
- In the case of foreseeable hardware or software maintenance work that may lead to system interruption or suspension, the company will inform members in an appropriate manner before such situations occur.
14. Termination of Membership and the Company's Obligation to Notify:
- The company has the right to modify the content of any service or terminate any member account service.
- If a member decides to terminate their membership with the company, they may directly notify the company via email or through the mechanisms provided by the company for cancellation. The company will promptly cancel your membership information.
- Members have an obligation to notify the company of the cancellation of their membership and, from the date of ceasing their membership with the company (based on the date of the company's email notification), will lose all the benefits and privileges provided by this service.
- In order to prevent any loss of entitlements due to malicious incidents, when a member notifies the company to terminate their membership, the company will confirm the request by email before proceeding with the cancellation of the membership.